Comments on: Lexmark X9575 Loses Out http://www.notoriouswebmaster.com/2008/07/25/lexmark-x9575-looses-out/ Nasty, brutish and short. Thu, 26 Jan 2012 15:53:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Cole http://www.notoriouswebmaster.com/2008/07/25/lexmark-x9575-looses-out/comment-page-1/#comment-644 Cole Mon, 02 Nov 2009 02:33:21 +0000 http://www.notoriouswebmaster.com/?p=38#comment-644 My scanner is CanoScan LiDE 20 (from Canon). And it's working fine in Ubuntu Gutsy. My scanner is CanoScan LiDE 20 (from Canon). And it’s working fine in Ubuntu Gutsy.

]]> By: Jiri http://www.notoriouswebmaster.com/2008/07/25/lexmark-x9575-looses-out/comment-page-1/#comment-22 Jiri Mon, 01 Sep 2008 19:27:37 +0000 http://www.notoriouswebmaster.com/?p=38#comment-22 I used to have Canon CanoScan 9950F flatbed scanner. Nice hardware, wouldn't work on Linux. I asked Canon several times, very politely, to release the hardware details to the Linux community. I got several (very polite) replies that due to the size of the Linux market they chose to ignore it. I sold the scanner to a Mac user and communicated to Canon marketing (again, very politely) that I will not buy *any* Canon product until they start supporting Linux on all of them. I also explained in detail (in the nicest possible way) that not only they lost that one sale to that Mac fan who otherwise would have bought a new scanner, but they also lost all potential sales to me because Canon as a company is now filtered out from my hardware shopping endeavors (middle age with reasonable disposable income, none of which is going Canon's way). Huge companies don't know and most of the time don't care that we want to have a choice. We have to let them know and we have to let them know that we vote with our dollars. It is our responsibility. Most don't understand Open Source, most don't care. However, one thing every company cares about is the bottom line. The mighty buck (or what it used to be). So a few dozen (polite, please keep it clean) emails from disgruntled users won't have much impact on marketing people but try a few thousand and they *will* pay attention. So please vote, vote with your valet, vote often and let them know how and why you voted and let them know how much it cost them. Jiri. I used to have Canon CanoScan 9950F flatbed scanner. Nice hardware, wouldn’t work on Linux. I asked Canon several times, very politely, to release the hardware details to the Linux community. I got several (very polite) replies that due to the size of the Linux market they chose to ignore it.
I sold the scanner to a Mac user and communicated to Canon marketing (again, very politely) that I will not buy *any* Canon product until they start supporting Linux on all of them.
I also explained in detail (in the nicest possible way) that not only they lost that one sale to that Mac fan who otherwise would have bought a new scanner, but they also lost all potential sales to me because Canon as a company is now filtered out from my hardware shopping endeavors (middle age with reasonable disposable income, none of which is going Canon’s way).

Huge companies don’t know and most of the time don’t care that we want to have a choice. We have to let them know and we have to let them know that we vote with our dollars. It is our responsibility.

Most don’t understand Open Source, most don’t care. However, one thing every company cares about is the bottom line. The mighty buck (or what it used to be). So a few dozen (polite, please keep it clean) emails from disgruntled users won’t have much impact on marketing people but try a few thousand and they *will* pay attention.
So please vote, vote with your valet, vote often and let them know how and why you voted and let them know how much it cost them.

Jiri.

]]>